Returns Policy

You may return most new, unopened items within thirty (30) days of delivery for a full refund. Return shipping cost will also be paid by us if the return is a result of our error. All returns shall be processed and shipped within four (4) weeks of us receiving the returned item(s). Please Contact Us with your order number and details to receiving instructions on how to return your item(s).

Please note, all returns must be included in original packaging accompanied by a copy of the order invoice. We cannot approve any returns/exchanges over thirty (30) days old, no exceptions. We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back.

Please make sure that you have carefully reviewed your order prior to finalizing your purchase.

 

Shipping

All domestic orders are shipped via USPS. Rates are calculated through USPS calculator. International customers are responsible for custom duties and/or brokerage fees in addition to shipping cost assessed during checkout. All California residents will incur sales tax as set by the State of California and/or the County to which your delivery will be shipped. Please note that USPS does not deliver to APO/FPO addresses or P.O boxes.

Please check back with us periodically for any updates regarding our shipping policies. Please contact contact@toughcookieclothing.com if you have any questions.